CRM-SYSTEM AS A TOOL OF BUSINESS MANAGEMENT STRATEGY
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Як цитувати

Nepochatenko, A. (2021). CRM-SYSTEM AS A TOOL OF BUSINESS MANAGEMENT STRATEGY. InterConf, (45). вилучено із https://ojs.ukrlogos.in.ua/index.php/interconf/article/view/10269
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Посилання

Turchyn L.Ya. & Ostroverhov V.M. (2018). Application of CRM-systems in marketing activity and personnel management of transport enterprises. Economic analysis. Vol. 28, (3), pp. 199-206. Retrieved from: http://nbuv.gov.ua/UJRN/ecan_2018_28%283%29__28

Yurchuk N.P. (2019). CRM-systems: features of functioning and analysis of the Ukrainian market. Scientific Bulletin of Uzhhorod National University. Series: International Economic Relations and the World Economy. Issue 23, Part. 2, pp. 141-147. Retrieved from: http://socrates.vsau.org/repository/getfile.php/20418.pdf

Yaroshenko V.A., Heseleva N.V. & Podolna V.V. (2015). The role of CRM-system in the marketing activities of the enterprise. Bulletin of Kyiv National University of Technology and Design. Series: Economic Sciences. № 3 (87), pp. 81-86. Retrieved from: https://er.knutd.edu.ua/bitstream/123456789/509/1/V87_P081-086.pdf

Ramil Kinzyabulatov. (2018). CRM. In detail and on the case. Edition 1. Ekaterinburg: Publishing decisions. Retrieved from: https://uploads-ssl.webflow.com/5beb5153e 5fa80a5677bd3f9/5c09a229d457985926b6fe3b_CRM_Book_Ramil_Trinion_red1.pdf

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